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Award Categories

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INDIVIDUAL CATEGORIES

Best Contact Centre Culture
Best Contact Centre
Best Outsourced Contact Centre
Best Outsourced Contact Centre
Best Social Media Contact Centre
Best Approach To Equity, Inclusion & Belonging
Best Approach to CSR(Corporate Social Responsibility)







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TEAM CATEGORIES

Best Technology Innovation Award Vendor - Live Agent Support Solution
Best Community Spirit
Best Recruitment Campaign
Best Outsourcing Partnership
Best Green Contact Center
Best Direct Response Campaign









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CORPORATE CATEGORIES

Best Community Spirit
Best Contact Center
Best Contact Center Design Award
Best Crisis Management Campaign
Best Customer Loyalty Program
Best CX Branch / Retail Service
Best Direct Response Campaign
Best Emergency Services Center
Best Employee Engagement
Best Employee Wellness Program
Best Green Contact Center
Best Help Desk
Best Home / Remote Agent Program
Best Improvement Award - External
Consulting / Training Service
Best In Customer Service

RSVP your seats Now!